Refund and Returns Policy

Overview

Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:

Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 7 days after delivery

Acceptance of Terms

By using this website, you confirm that you are at least 18 years old or have parental consent to use the site. You also agree to provide accurate information when creating an account or making a purchase.

Orders and Payment

All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in the description or price, or suspected fraud. Payment must be made at the time of purchase.

Product Information

We strive to provide accurate descriptions and images of our products. However, we do not warrant that the product descriptions or other content on the site is error-free. Prices and availability are subject to change without notice.

Indemnification

You agree to indemnify, defend, and hold harmless Prime Path LLC from any claims, damages, losses, liabilities, costs, or expenses arising from your use of the site or violation of these terms.

Limitation of Liability

To the fullest extent permitted by law, Prime Path LLC shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of this website or the products purchased.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {info@primepathus.com}.

Sale items

Only regular-priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {info@primepathus.com}.

Shipping returns

To return your product, please send us an email at {info@primepathus.com}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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